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J. J. Yarbrough works for a marketing research firm in Los Angeles and one of her clients is a multinational firm with interests in 12 countries. J. J.'s client's next research project involves surveying household members in Germany. J. J. speaks English and Korean but does not speak any German. She is responsible for designing the questionnaire. Which of the following best represents the procedure J. J. should use in developing a questionnaire in a foreign language?
Instinct
An innate, typically fixed pattern of behavior in animals that is responsive to specific stimuli and critical for survival.
Memory
The processes by which information is encoded, stored, and retrieved.
Functional Fixedness
A cognitive bias that limits a person to using an object only in the way it is traditionally used, preventing them from seeing potential alternative uses.
Mental Set
A tendency to approach situations in a certain way because that method worked in the past, possibly hindering the ability to find alternative solutions.
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