________ Is the Result of Analysis and Segmentation by Customer

question 20

Multiple Choice

________ is the result of analysis and segmentation by customer value.

• A)Proactive customer service
• B)Automated customer service
• C)Differentiated customer service

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Definitions:

Core Values Assessment

An evaluative process to determine the fundamental beliefs that drive behaviors and decision-making within an individual or organization.

Operating Objectives

Short-term targets or goals that an organization seeks to meet as part of its daily operations, often specific and measurable.

Adaptive Organisation

An organization that is capable of adjusting and evolving its strategies, structures, and processes in response to changes in the environment.

High-quality Goods

Products that meet or exceed predetermined standards of excellence, including durability, usability, and performance.