Customers Generally React Unfavorably to Self-Service Options

question 21

True/False

Customers generally react unfavorably to self-service options.

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Definitions:

GABA

Gamma-Aminobutyric Acid, a neurotransmitter in the brain that inhibits nerve transmission, playing a role in reducing neuronal excitability.

Glutamate

A major excitatory neurotransmitter in the nervous system involved in memory, learning, and brain development.

Adrenal Gland

A gland above the kidney that produces hormones such as adrenaline and cortisol, which help control heart rate, blood pressure, and other important bodily functions.

Cortisol

A steroid hormone released by the adrenal glands in response to stress or low blood-glucose concentration.