Del Promotes Customer Loyalty By

question 30

Multiple Choice

Del promotes customer loyalty by:

• A)soliciting their input in social media.
• B)frequent telephone calls.
• C)comprehensive satisfaction surveys every business quarter.

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Definitions:

Collusively

Acting in a coordinated manner, often secretly, between firms to set prices or market conditions, usually to the detriment of competition.

Oligopolistic Firms

Companies that operate in a market structure characterized by a small number of firms dominating the market, leading to limited competition.

Pure Monopoly

A market structure where a single supplier dominates the market, offering a unique product with no close substitutes.

Cartels

Organizations of producers or suppliers who collaborate to control production, pricing, and marketing of a product to maximize collective profits.