Which of the Following Statements About Handling Objections Is True

question 18

Multiple Choice

Which of the following statements about handling objections is true?

• A) A professional salesperson should not anticipate objections.
• B) A salesperson should view objections as requests for more information.
• C) Objections should not be used to close the sale.
• D) A good salesperson dreads having to handle sales objections.
• E) Objectives can only be handled when they arise,not anticipated beforehand.

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Definitions:

Standard Cost System

A cost accounting system that utilizes standard costs for material, labor, and overhead to estimate the cost of goods produced or services rendered.

Variable Overhead Rate Variance

This refers to the difference between what the variable overhead costs were expected to be versus what they actually were, measured against the standard cost of production.

Manufacturing Overhead

The indirect factory-related costs that are incurred when a product is manufactured, including costs such as maintenance, utilities, and quality control.

Standard Costing System

An accounting method that uses standard costs for product cost planning and control, involving setting predetermined costs for manufacturing activities.