The Ideal Results of a Quality Training Effort Would NOT

question 60

Multiple Choice

The ideal results of a quality training effort would NOT include which of the following?

• A) Increased cost-of-quality results.
• B) Improved working methods and morale.
• C) Increased productivity and job satisfaction.
• D) Reduced defects and employee turn-over.

---

Definitions:

Overhead Costs

These are ongoing expenses not directly attributed to creating a product or service but necessary for running a business, such as rent, utilities, and salaries.

Social Costs

Refers to the negative externalities that arise from economic activities, impacting society or the environment, not accounted for by the market.

Macroeconomics

Study of a nation’s overall economic issues, such as how an economy maintains and allocates resources and how a government’s policies affect the standards of living of its citizens.

Buyers' Incomes

The total earnings or revenue of purchasers, which directly impacts their purchasing power and demand for goods and services in the market.