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Isamu is a business analyst working on a project. Unfortunately, it is not progressing as hoped or planned. He has identified that the main issues with the users on the project are: 1) They manage complex processes and they do not seem to be able to articulate their needs. 2) They claim they cannot engage in requirements elicitation as they simply do not know what is possible. Which elicitation technique would best address both these issues?
Apprehension
The fear or anticipation, especially of a future problem or trouble; in law, it can also refer to the arrest of a person.
Assault
An intentional act that creates a reasonable apprehension of imminent harmful or offensive contact.
Liability
Legal responsibility or obligation to another party, usually in terms of damages or debts.
Battery
A legal violation characterized by the illegal physical realization of a threat, separate from assault that encompasses the action of inducing fear of that contact.
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