Avaya Aura Contact Center (AACC) Uses the Media Processing Capabilities

question 27

Multiple Choice

Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments. Which three statements regarding AACC and the AAMS are true? (Choose three.)

• A) AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
• B) AACC does not require a license for each AAMS instance in the solution.
• C) AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.
• D) AAMS provides a MSML-based service type named ACC_APP_ID.

---

Definitions:

Mixed Cost

A type of cost that contains both fixed and variable components and changes in total with the level of activity.

Rental Cost

The expense incurred for using a property, equipment, or other asset under a lease agreement for a specified period.

Machine Hour

A unit of measure representing the operation of a machine for one hour, often used in cost accounting to allocate expenses based on machine use.

Break-even Sales

Break-even sales is the amount of revenue required to cover both fixed and variable costs, resulting in no profit or loss.