A Customer Has Avaya Communications Systems Located in Detroit, Chicago

question 40

Multiple Choice

A customer has Avaya Communications systems located in Detroit, Chicago and Denver. All three systems are connected via ISDN Tie trunks. The customer is implementing multi-site Best Services Routing (BSR) to intelligently compare resources, and to find the best call center to service their calls. Status polls from the Denver location to Detroit consistently fail. Which two reasons would cause this feature? (Choose two.)

• A) The expected queue time for the skill in Detroit is being suppressed.
• B) There is no BSR application for the active Vector Directory Number (VDN).
• C) The trunks that tie Denver to Detroit are not Distributed Communication Systems (DCS+) or QSIG.
• D) The agents in Detroit are all in auxiliary work mode.

Identify the types of businesses or products that typically use job order costing.

Grasp the concept of customized products and the implication on production systems.

Calculate the total job cost using direct materials, direct labor, and applied overhead.

Understand the composition and purpose of a job cost sheet.

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Definitions:

Tax Rate

Tax rate refers to the percentage at which an individual or corporation is taxed by the government on their income or profits.

Income Tax Payable

The amount of income tax a company or individual owes to the government but has not yet paid at a specific date, found on the balance sheet.

Pre-Tax Book Income

Earnings of a business before taxes are deducted, as reported in its financial books.

Tax Depreciation

The allocation of an asset's cost over its useful life for the purposes of tax deductions, according to IRS rules and schedules.