Calls into the IP500 V2 Are Not Ringing to the Expected

question 10

Multiple Choice

Calls into the IP500 V2 are not ringing to the expected user. Which statement describes how the call routing is validated?

• A) Use the System Status Application (SSA) to see what user the call is ringing to.
• B) Use Customer Call Status (CCS) to see what user the call is ringing to.
• C) Capture a System Monitor trace and escalate to Avaya for an answer.
• D) Wait until the system is idle and place test calls so you can hear which telephone is ringing.

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Definitions:

Electronic Funds Transfers

The transfer of money between accounts by electronic means rather than the use of cash or paper documents.

Float Time

The period between when a check is deposited into a bank account and the time the funds are available for use.

Substitute Check

A digital reproduction of an original paper check that is legally considered the same as the original for processing payments.

Collection Process

The steps taken by creditors to collect debts owed to them by debtors, which may include notifications, negotiation, and legal action.