Which Process Would Maintain Policies, Standards and Models for Service

question 265

Multiple Choice

Which process would maintain policies, standards and models for service transition activities and processes?

• A) Change management
• B) Capacity management
• C) Service transition planning and support
• D) Release management

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Definitions:

Catholic Dissidents

Individuals or groups who challenge or dissent from the teachings and authority of the Catholic Church.

Trading Companies

Businesses specialized in facilitating international trade by dealing with different aspects such as import-export operations, and sometimes investing in commercial ventures.

Dutch Trading Routes

Networks used by the Netherlands in the 16th to 19th centuries for commerce and colonization, pivotal in establishing Dutch global trade dominance, particularly in spices and slaves.

New Netherland

A 17th-century colonial province of the Dutch Republic that included parts of modern-day New York, New Jersey, Pennsylvania, Maryland, Connecticut, and Delaware.