What Should Be Documented as Part of Every Process

question 377

Multiple Choice

What should be documented as part of every process?

• A) The process owner, process policy and set of process activities
• B) The service owner, service level agreement and set of process procedures
• C) The policy owner, operational level agreement and set of process steps
• D) The service manager, service contract and set of work instructions

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Definitions:

eBay

An online auction and shopping website where individuals and businesses buy and sell a wide variety of goods and services worldwide.

Brick-and-Mortar

Refers to physical stores or businesses with actual buildings or structures, as opposed to online or virtual ones.

Metasearch Engine

A search tool that sends user requests to several other search engines and aggregates the results into a single list.