What Type of Record Should You Raise When a Problem

question 247

Multiple Choice

What type of record should you raise when a problem diagnosis is complete and a workaround is available?

• A) A service object
• B) An incident
• C) A change
• D) A known error

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Definitions:

Resilient

The ability to quickly recover from difficulties; toughness or the capacity to bounce back from adversity.

Give Up

The act of stopping an attempt or ceasing to engage in an activity or effort, often due to perceived difficulty or lack of success.

Emotional Awareness

The ability to recognize and understand one's own emotions and those of others.

Perceiving Emotions

The ability to recognize and understand emotions in oneself and others, typically considered a crucial part of emotional intelligence.