Who Owns the Specific Costs and Risks Associated with Providing

question 506

Multiple Choice

Who owns the specific costs and risks associated with providing a service?

• A) The Service Provider
• B) The Service Level Manager
• C) The Customer
• D) The Finance department

---

Definitions:

Satisfaction

The feeling of contentment or pleasure when one's expectations are met or exceeded, especially in the context of business and customer experiences.

Demographic Segmentation

The grouping of consumers according to easily measured, objective characteristics such as age, gender, income, and education.

Consumer Market

The market segment consisting of individual customers who purchase goods and services for personal use.

Segments

In marketing, it refers to subsets of a market made up of people or organizations with one or more characteristics that cause them to demand similar product and/or services based on qualities like interests, needs, or location.