Which One of the Following Is NOT a Responsibility of the Service

question 114

Multiple Choice

Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?

• A) To ensure that a service can be managed and operated in accordance with constraints specified during design
• B) To design and develop capabilities for service management
• C) To provide good-quality knowledge and information about services
• D) To plan the resources required to manage a release

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Definitions:

Requests For Adjustment

Appeals or petitions for a change or modification in a service, product, or agreement, often due to dissatisfaction or a change in needs.

Customer Fault

A situation where an issue or problem with a product or service is due to the actions or inactions of the customer.

Logical Sequence

The orderly and consistent progression of ideas or events, typically ensuring that each point or step follows naturally from the previous one.

Provable Facts

Information or statements that can be verified or backed up with evidence or clear proof.