Which Phase of the ITIL Lifecycle Provides the Following Benefit

question 541

Multiple Choice

Which phase of the ITIL lifecycle provides the following benefit: The Total Cost of Ownership (TCO) of a service can be minimized if all aspects of the service, the processes and the technology are considered during development?

• A) Service Design
• B) Service Strategy
• C) Service Operation
• D) Continual Service Improvement

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Definitions:

Authority to Sell

The legal power granted, usually to an agent, to transfer the ownership of property from the seller to the buyer.

Computerized Checkout

A system used in retail stores for completing sales transactions electronically, typically involving scanning items and automatic calculation of total price.

Contract with Wholesalers

An agreement between a producer and entities that buy products in bulk, intending to distribute them further.

Undisclosed Principal

In an agency relationship, a principal whose identity is not revealed to the third party by the agent.