Which of the Following Is an Objective of Business Relationship

question 183

Multiple Choice

Which of the following is an objective of business relationship management?

• A) To identify patterns of business activity
• B) To ensure high levels of customer satisfaction
• C) To secure funding to manage the provision of services
• D) To ensure strategic plans for IT services exist

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Definitions:

Free-rider Problem

The free-rider problem occurs when individuals consume a good without paying for it, under the assumption that others will cover the cost, typically in the context of public goods.

Nonpayers

Individuals who benefit from goods, services, or resources without contributing to their production or cost, often in the context of public goods.

Market Failure

A situation where the allocation of goods and services is not efficient, often leading to a net social welfare loss.

Scarce Resources

Resources that are limited in supply and cannot meet all the demands placed on them, necessitating allocation decisions.