ITSM Concepts Are Often Described in the Context of Only

question 217

Multiple Choice

ITSM concepts are often described in the context of only one of these type. Type I, type II and type III

• A) Service Units
• B) Business Units
• C) Service Providers
• D) Customers

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Definitions:

Lingual Frenulum

A fold of mucous membrane located under the tongue, which assists in the mobility and positioning of the tongue.

Vestibule

A space or cavity at the entrance of some structures in the body, such as the mouth, ear, or nose.

Gingivae

Also known as gums, these are the soft tissues that surround and protect the teeth in the mouth.

Papillae

Projections on the surface of the tongue that contain taste buds, involved in the sensation of taste.