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Which stage of the service lifecycle identifies, defines and aligns the IT solution with the business requirements?
Individuation
The development of an individual's sense of self and distinct identity through psychological, emotional, and spiritual growth.
Discrimination
Unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.
Attitude-Discrepant Behavior
Behavior inconsistent with an attitude that may have the effect of modifying an attitude.
Fundamental Attribution Error
A cognitive bias that leads individuals to attribute others' actions to their character or personality, while overlooking situational factors.
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