What Is the BEST Definition of an Internal Service

question 520

Multiple Choice

What is the BEST definition of an internal service?

• A) It is a supporting service delivered between functions of the IT service provider
• B) It is any customer-facing service delivered by an outsourced provider
• C) It is a service delivered to the terms of a contract which enables a customer to achieve business outcomes
• D) It is a service delivered between departments or business units in the same organization

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Definitions:

Objective Evidence

Information that is factual, measurable, and observable, thus free from personal feelings or subjective interpretation.

AIDA Model

A marketing acronym that stands for Attention, Interest, Desire, and Action; a model used to describe the steps a customer goes through in the process of purchasing a product or service.

Desire

A strong feeling of wanting to have something or wishing for something to happen.

AIDA Model

A marketing model that outlines the customer journey through four stages: Attention, Interest, Desire, and Action, used to guide promotional and advertising strategies.