Which Statement About Internal Customers Is CORRECT

question 326

Multiple Choice

Which statement about internal customers is CORRECT?

• A) Services are provided to internal customers under contractual agreements
• B) Internal customers have different organizational objectives from their service provider
• C) Agreed levels of service are not as important to internal customers
• D) Internal customers are part of the same organization as the service provider

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Definitions:

Negotiable Instruments

Financial documents that guarantee the payment of a specific amount of money, either on demand or at a set time, and are transferable by endorsement.

Significance

The importance or meaning attached to something, often relevant in the context of making legal, social, or scientific determinations or judgments.

Sale of Goods Act

Legislation governing the sale of goods, providing rules on contracts, property transfer, and warranties to protect buyers and sellers.

Fitness and Quality

Standards and criteria that products or services must meet to be considered satisfactory and suitable for their intended purpose.