What Guidance Does ITIL Give on the Frequency of Production

question 389

Multiple Choice

What guidance does ITIL give on the frequency of production of service reporting?

• A) Service reporting intervals must be defined and agreed with the customers
• B) Reporting intervals should be set by the service provider
• C) Reports should be produced weekly
• D) Service reporting intervals must be the same for all services

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Definitions:

Stock Dividend

A dividend payment made in the form of additional shares rather than a cash payout, representing a reinvestment of a company’s earnings.

Market Value

The current price at which an asset or service can be bought or sold in a marketplace.

Treasury Stock

Stocks that the company originally sold and then bought back, decreasing the number of shares available for trade in the public market.

Cash Dividend

A distribution of earnings made by a company to its shareholders, typically in the form of profits.