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Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
Strategic Objectives
Long-term goals set by an organization that align with its vision and mission, aimed at achieving competitive advantages.
Project Objectives
Specific goals that are established to guide the completion of a project, defining what needs to be achieved for success.
Values Statements
Declarations that outline an organization's core beliefs and ethical principles, guiding its decisions and behaviors.
Top Management
Refers to the highest level of executives and decision-makers in an organization, responsible for setting strategic goals and policies.
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