What Is the Purpose of the 'Relationship Management' Practice

question 119

Multiple Choice

What is the purpose of the 'relationship management' practice?

• A) To establish and nurture the links between the organization and its stakeholders
• B) To align the organization's practices and services with changing business needs
• C) To set clear business-based targets for service performance
• D) To support the agreed quality of a service handling all agreed, user-initiated service requests

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Definitions:

Unauthorized Act

An action that is taken without official permission, approval, or authority.

Criminal Liability

The legal responsibility a person or entity has for committing an act that is considered a crime by law.

Employer

An individual or organization that hires and pays people to perform work or provide services.

Third Restatement

A reference in U.S. legal doctrine, particularly in the context of tort law, to the latest revision of a comprehensive guide on legal principles.