Which Statement About the 'Change Enablement' Practice Is CORRECT

question 173

Multiple Choice

Which statement about the 'change enablement' practice is CORRECT?

• A) Service requests are usually normal changes that can be implemented quickly without authorization
• B) Emergency changes are changes that must be fully tested and fully documented prior to implementation
• C) Standard changes are changes that need to be scheduled, assessed and authorized following a standard process
• D) Emergency changes are changes that must be implemented as soon as possible and therefore authorization is expedited

---

Definitions:

Audience

A group of individuals gathered to watch, listen to, or read a particular event, performance, or piece of content.

Appropriate Tone

The selection of style and language in writing or speech that is suitable for the audience and purpose of the communication.

"You" View

A communication approach focusing on the audience or recipient, emphasizing their interests, needs, or benefits rather than the sender's.

Eligible

Qualified or entitled to be chosen or to participate in something based on certain criteria or conditions.