Which ITIL Practice Has the Purpose to Establish and Nurture

question 83

Multiple Choice

Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?

• A) Supplier management
• B) Change enablement
• C) Relationship management
• D) Service desk

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Definitions:

Mental Structures

Mental structures are the organized patterns of thought or cognition that individuals use to perceive, interpret, and understand their environment.

Accommodation

In psychology, the process of modifying existing cognitive schemas, perceptions, and understandings to integrate new information.

Analytic Approach

A technique for solving issues by dividing a complicated subject or material into more manageable pieces, facilitating a deeper comprehension of it.

Information Processing

a cognitive approach that likens the mind to a computer, focusing on how information is input, stored, and retrieved.