In Which Two Situations Should the ITIL Guiding Principles Be

question 16

Multiple Choice

In which two situations should the ITIL guiding principles be considered? 1. In every initiative
2) In relationships with all stakeholders
3) Only in specific initiatives where the principle is relevant
4) Only in specific stakeholder relationships where the principle is relevant

• A) 1 and 2
• B) 2 and 3
• C) 3 and 4
• D) 1 and 4

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Definitions:

Traffic Congestion

Refers to the situation where there are more vehicles than the road can accommodate, leading to slower speeds, longer trip times, and increased vehicular queuing.

Marginal Social Cost

The total cost incurred by society when the production of a good or service is increased by one additional unit, including both private and external costs.

Common Resources

Goods that are non-excludable and rivalrous, meaning they are available to all but can be depleted by overuse.

Marginal Social Cost

This refers to the entire cost society bears for the production of an additional unit of a good, including both private costs borne by producers and external costs absorbed by others.