Which Is a Critical First Step When Thinking About How

question 159

Multiple Choice

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

• A) Identify a person on her staff who can explain details.
• B) Listen to the customer to understand her KPIs.
• C) Plan out your message to explain potential options.
• D) Draft a high level message using language pulled from the top IT vendors.

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Definitions:

Prefrontal Cortex

A region in the frontal lobes of the brain associated with decision making, social behavior, personality expression, and moderating complex cognitive behavior.

Impulses

Impulses are sudden desires or urges to act or react without premeditation, often driven by internal or external stimuli and can significantly influence behavior and decision-making.

Wernicke's Area

A region of the brain important for language comprehension, located in the posterior section of the superior temporal gyrus of the dominant hemisphere.

Temporal Lobe

A region of the cerebral cortex responsible for processing auditory information, and also involved in speech, memory, and emotion.