How Can a Customer Determine Which Activities Create More Value

question 21

Multiple Choice

How can a customer determine which activities create more value and competitive advantage for his organization?

• A) Identifying the least complex activities
• B) Analyzing their business context and industry vertical
• C) Looking for business outcomes that span the value chain
• D) Defining the right KPIs for each activity

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Definitions:

Compensation

The total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed.

Licenses

Official permissions or permits to do, use, or own something.

Pollution

The introduction of harmful substances or products into the environment, causing adverse effects on living organisms and ecosystems.

Tradable Emissions Permit

A market-based mechanism that provides economic incentives for achieving reductions in the emissions of pollutants, allowing companies to buy or sell emission rights.