Which Two Actions Should the Customer Success Manager Take Throughout

question 15

Multiple Choice

Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

• A) No action is necessary as long as the health index is green
• B) Observe the online image of the customer
• C) Review and update the success plan for ongoing activities
• D) Manage the service issues and escalations
• E) Join the sales and marketing strategy meetings

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Definitions:

Employment Caused

Situations or conditions in the workplace directly resulting from one's employment.

Immigration Reform and Control Act

A 1986 U.S. law focusing on the control and regulation of immigration, including penalties for employers who hire undocumented immigrants.

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