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Which is a short-term capacity management option in service operations?
Physical Health
A state of well-being in which an individual is able to perform daily activities without restrictions caused by physical illness or injury.
Secondary Appraisal
An evaluation of one’s coping resources and options for dealing with stress.
Coping Resources
Various strategies, mechanisms, or means a person utilizes to handle stress, difficulties, or trauma.
Coping Strategies
Methods or techniques used by individuals to manage stress, confront challenges, or adjust to demanding situations.
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