Which One of the Following Is the BEST Description of the Purpose

question 246

Multiple Choice

Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?

• A) To decide how IT will engage with suppliers during the service lifecycle
• B) To proactively prevent all outages to IT services
• C) To design and build processes which will meet business needs
• D) To deliver and manage IT services at agreed levels to business users and customers

---

Definitions:

Present Value

A calculation that determines the current worth of a future sum of money or stream of cash flows, given a specified rate of return.

Usury Laws

Regulations governing the amount of interest that can be charged on a loan, intended to prevent lending at excessively high rates.

Nonmarket Rationing

Distribution of goods and services based on criteria other than price, such as need or merit.

Expected Rate of Return

The anticipated amount of profit or loss from an investment, considering the potential risks and rewards.