Several Users Reported an Outage with a Specific Application

question 429

Multiple Choice

Several users reported an outage with a specific application. The help desk identified the problem and suspects the issue is with an on-premises server that was updated recently. The help desk is given authorization to roll back the updates. Which of the following steps is the help desk about to perform?

• A) Documenting the findings, actions, and outcomes
• B) Testing the theory to determine cause to determine the next steps
• C) Verifying full system functionality after establishing a plan of action
• D) Implementing preventive measures after verifying system functionality

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Definitions:

Tangible Assets

Physical assets that hold value, such as machinery, buildings, and vehicles.

Maintenance Costs

Expenses associated with the upkeep and repair of property, equipment, or machinery to ensure their proper functioning and efficiency.

Acquisition Cost

The total cost associated with purchasing an asset, including the purchase price and any additional expenses necessary to bring the asset to a usable state.

Installation

The process of setting up and configuring hardware or software systems to be ready for operation.