An Employee's Mobile Device No Longer Charges, and the Employee

question 439

Multiple Choice

An employee's mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

• A) Clean out the charging port on the device
• B) Replace the mobile device's battery
• C) Issue a new charging cable to the employee
• D) Send the device for service and give the employee a loaner

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Definitions:

Exponential Form

A mathematical expression where a number is written as the base raised to a specific power or exponent, representing repeated multiplication.

Exponential Form

A way of representing numbers, typically involving expressions using powers of a base number, especially in the context of exponential growth or decay.

Simplest Form

The form of a mathematical expression or fraction when it has been simplified to its most basic components, with no common factors in the numerator and denominator for fractions.

Add Fractions

The process of combining two or more fractions to find their total, involving finding a common denominator.