A User States the Department Laser Printer Continues to Display

question 141

Multiple Choice

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared. Which of the following should a technician do to troubleshoot this problem?

• A) Check the paper path for blocked sensors.
• B) Replace the duplex assembly.
• C) Run the printer's internal diagnostics.
• D) Verify the pickup rollers are in working order.

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Definitions:

Interpersonal Problem

Difficulties or conflicts an individual may experience in their interactions with other people, which can affect their social functioning and relationships.

Supportive Psychotherapy

A therapeutic approach that focuses on reinforcing a patient's existing coping mechanisms and offering emotional support during times of distress.

Psychodynamic Perspective

A psychological approach that emphasizes unconscious processes and childhood experiences in shaping behavior and personality.

Strengthen Coping

Enhancing an individual's ability to deal effectively with stress, challenges, or emotional distress.