Which of the Following Are Valid Parts of the Service

question 512

Multiple Choice

Which of the following are valid parts of the service portfolio? 1. Service pipeline
2) Service knowledge management system (SKMS)
3) Service catalogue

• A) 1 and 2 only
• B) 3 only
• C) 1 and 3 only
• D) All of the above

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Definitions:

Family Socialization

The process by which parents and other family members teach children the norms, values, and behaviors appropriate to their society.

George Herbert Mead

A sociologist and philosopher known for his work in symbolic interactionism and for exploring the relationship between the self and society.

Personal Values

Core beliefs or standards that guide and motivate attitudes and actions in an individual's life.

Robert Merton

A prominent sociologist known for developing theories about social structure, anomie, and the role of social institutions in societal dysfunction.