A Small Office Calls a Technician to Investigate Some "Invalid

question 53

Multiple Choice

A small office calls a technician to investigate some "invalid certificate" errors from a concerned user. The technician observes that whenever the user attempts to access a secure website from the Windows desktop, this error is encountered. No other users in the office are experiencing this error. Which of the following should the technician do NEXT? (Choose two.)

• A) Remove any proxy servers configured on the user's browsers.
• B) Assist the user with purchasing an SSL certificate and save the certificate to the desktop.
• C) Disable the SPI firewall on the office's gateway and any other routers.
• D) Instruct the user to ignore the certificate error since the user is connecting to a secure website.
• E) Create an outbound rule in Windows Firewall named after the user's homepage.
• F) Run anti-malware scans and download the latest Windows updates.

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Definitions:

Grandfather Clause

A provision in which an old rule continues to apply to some existing situations while a new rule will apply to all future cases, often used within laws to exempt certain individuals or practices from new regulations.

Southern States

A geographical region in the United States, characterized by a distinct cultural, historical, and political identity, often referring to those states that were formerly part of the Confederacy.

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A demographic group in the United States consisting of individuals with ancestry from the black races of Africa.

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The act of expressing a choice or preference in a democratic process, often through ballots to elect representatives, decide policies, or settle questions.