A Customer Brings an Old PC to a Computer Repair

question 87

Multiple Choice

A customer brings an old PC to a computer repair shop and asks for advice with regard to its repair or replacement. The PC has numerous errors during the boot process and is running a very outdated operating system. Which of the following should the technician do?

• A) Ask if the customer would like to donate the PC to a school
• B) Offer to sell a slightly newer computer to the customer
• C) Work on the computer and bill the customer for the time
• D) Advise the customer that the cost of repair is more than a new PC

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Definitions:

Measurements

The process or the result of determining the size, length, or amount of something, typically by comparison with a standard unit.

Sample Mean

The average of a set of numerical values, taken from a sample of a larger population.

Construction Workers

Laborers who specialize in constructing, repairing, and maintaining buildings and other physical structures.

Variance

A statistical metric that quantifies the degree to which individual numbers in a dataset differ from the dataset's mean.