What Are the Two Sources of Information Which Consumers Use

question 83

Multiple Choice

What are the two sources of information which consumers use during the information stage of the buying process?

• A)Internal and external
• B)Primary and secondary
• C)Psychological and functional
• D)Emotional and rational
• E)Motivational and attitudinal

Perform information triage in evaluating conversations.

Understand the importance of social decentering in effective communication.

Differentiate between facts and inferences in communication.

Avoid generalizations in cross-cultural communication and practice cultural sensitivity.

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Definitions:

Guidelines for Behavior

Broad recommendations or principles designed to direct or influence actions and conduct in relation to behavior.

Coercive Interaction

A form of social interaction where one individual attempts to force or manipulate another into compliance, often through threats or aggression.

Authoritative Parenting

A parenting style characterized by high expectations of maturity, clear guidelines and rules, emotional warmth, and an approach that values both autonomy and disciplined conformity.

Attachment

refers to the emotional bond that forms between individuals, critically shaping interpersonal relationships and emotional development.