The Employee Turnover for the Custodial Host Position at the Local

question 40

Multiple Choice

The employee turnover for the custodial host position at the local department store was high, and the department managers were beginning to complain to Gina, the store manager. There was no lack of applications, and the pay was comparable to other stores, yet those who took the position stayed no longer than a week. Exit interviews revealed that employees felt the job's responsibilities were not what they expected. Which of the following is the best method Gina could use to reduce turnover?

• A) Accept more applications by reducing required standards.
• B) Insist that each applicant takes a drug test within 48 hours of applying.
• C) Check the employment history and references of applicants.
• D) Show a video to applicants about the responsibilities of the job.
• E) Require applicants to take intelligence quotient and emotional quotient tests.

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Definitions:

Principal

The original sum of money borrowed in a loan, or the amount of the investment, excluding any interest or profit.

Torts

A body of law focusing on civil wrongs that cause harm or loss, leading to legal liability and a requirement to pay damages.

Agent

A person or entity authorized to act on behalf of another, usually in a business or legal capacity, to create a legal relationship with a third party.

Agency Relationship

A legal arrangement where one party, the agent, is authorized to act on behalf of another party, the principal, in business transactions.