As a Communication Intern in an Insurance Company, You're Tasked

question 39

Multiple Choice

As a communication intern in an insurance company, you're tasked with writing an insurance refusal letter. Which of the following refusal statements is the most effective?

• A) The shortest insurance plan we can offer you is three months.
• B) We cannot accommodate your insurance request.
• C) We apologize for the inconvenience; company policy does not allow us to offer one-month insurance plans.
• D) We do not offer one-month insurance policies.

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Definitions:

Darwin

Refers to Charles Darwin, a 19th-century naturalist known for proposing the theory of evolution by natural selection.

Facial Expressions

Movements of the facial muscles that convey emotions or reactions, serving as nonverbal communication among humans.

Eibl-Eibesfeldt

Pertains to Irenäus Eibl-Eibesfeldt, a renowned ethologist notable for his contributions to the study of human behavior and evolution.

Human Nature

The inherent characteristics, including ways of thinking, feeling, and acting, that all humans are said to possess.