________ Reflects the Perceived Tangible and Intangible Benefits and Costs

question 71

Multiple Choice

________ reflects the perceived tangible and intangible benefits and costs to customers.

• A) Value
• B) Comparison shopping
• C) Satisfaction
• D) Loyalty
• E) Expectations

---

Definitions:

Tax Advantage

A financial benefit given by government regulations that reduces taxes for businesses and individuals.

Inventory Items

Goods or materials that a business holds for the purpose of sale or production in the normal course of operation.

Estimating Value of Inventory

The process of calculating the worth of unsold goods at the end of an accounting period using methods such as FIFO or LIFO.

Gross Profit Method

An inventory estimation technique that calculates the cost of goods sold by deducting sales revenue from the gross profit percentage.