Any Occasion on Which a Customer Encounters the Brand and Product

question 59

Multiple Choice

Any occasion on which a customer encounters the brand and product, such as a hotel chain's reservation system, business services, and restaurants, is considered a customer

• A) touch point.
• B) reward system.
• C) relationship.
• D) sensitivity.
• E) customization.

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Definitions:

Internship

An advanced student or graduate program, usually in a professional field, that provides students with supervised practical experience.

Career Opportunities

Potential positions of employment or paths in professional development available to individuals within various fields.

School or Work Community

A group of individuals associated with an educational institution or workplace, often sharing common goals or interests.

Own Judgment

The act of making decisions or forming opinions based on one's own beliefs, values, and experiences, independently of external influence.