Technology Is Providing Faster and More Efficient Ways for Salespeople

question 3

Multiple Choice

Technology is providing faster and more efficient ways for salespeople to communicate with their customers. With respect to communication with their customers, whenever possible, salespeople should:

• A) Use e-mail because it is quick and can be read/sent anytime of the day or night.
• B) Use voice mail because most people are familiar with it.
• C) Use the web/internet because it provides 24 hour access.
• D) Use whatever communication method the customer prefers.
• E) Use the telephone because it is inexpensive and allows for two-way interaction.