It Is Important for Salespeople to Be Familiar with the Basic

question 30

Multiple Choice

It is important for salespeople to be familiar with the basic types of buyer needs to help ensure that:

• A) The buyer is happy with your product.
• B) No significant problems or needs have been overlooked in the process of needs discovery.
• C) The buyer will learn to trust the salesperson.
• D) The salesperson will always be able to match benefits to the needs of the buyer.
• E) None of the above.

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Definitions:

Incomplete Gift

A gift for which the legal process of transfer has not been entirely finalized or where the donor has retained some control over the gift.

Revoked

The act of officially withdrawing, canceling, or reversing a decision, privilege, or status.

Donor

A person who makes a gift.

Mutual Benefit Bailment

A bailment arrangement where both the bailor and the bailee receive a benefit from the transaction involving personal property.