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Salespeople should gather a variety of types of information about their prospects, but that information should be limited to their role as a business person and not about their personal lives.
Fixed Costs
Costs that do not change with the level of production or business activity, such as rent, salaries, and insurance premiums.
Full-Service Contract
An agreement that provides a complete range of services related to a specific product, property, or activity, including maintenance, repairs, and often replacements.
Profit
The financial gain achieved when the revenue from business activities exceeds the expenses, costs, and taxes involved in maintaining the operation.
Operating Loss
A financial metric representing the negative balance resulting from a company's operating expenses exceeding its revenues.
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