The Two General Categories of Attributes Making Up the Two-Factor

question 63

Multiple Choice

The two general categories of attributes making up the two-factor model of evaluation are?

• A) Functional and "must-have" attributes
• B) "must-have" and evaluative attributes
• C) Functional and evaluative attributes
• D) Function and psychological attributes
• E) Evaluative and "delighter" attributes

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Definitions:

Managerial Review Tool

A system or process used by managers to evaluate performance, set objectives, or make strategic decisions.

Customer Satisfaction

The measure of how well a company's products or services meet or exceed customer expectations.

Project Management

The utilization of techniques, abilities, expertise, and experience to meet particular project goals according to the project acceptance standards within established boundaries.

Variable Costs

Expenses that change in proportion to the activity of a business, such as costs for raw materials or production.