Closed-Ended Questions Encourage the Customer to Respond Freely

question 56

True/False

Closed-ended questions encourage the customer to respond freely.

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Definitions:

Employee Referrals

A hiring strategy where existing employees recommend potential candidates for open positions within their organization.

Simplified Employee Pension Plan

A retirement savings plan that allows employers to make direct contributions to individual retirement accounts set up for their employees.

The Self-Employed

Individuals who work for themselves, not as employees of someone else, and often run their own businesses.

Lower Level Management

A tier of management that focuses on the day-to-day operations and tasks of a company, directly supervising non-management employees.