Bob Is a Salesperson for CDE Inc

question 58

Multiple Choice

Bob is a salesperson for CDE Inc. and has just started a sales call with a prospect. The prospect wants to discuss something different than what Bob had on his agenda. Bob should:

• A) Be flexible and alter his agenda
• B) Immediately change the topic of the conversation back to what is on his agenda
• C) Ask to speak with someone else
• D) Remind the customer of his agenda and ask permission to "get back on task"
• E) End the sales call early

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Definitions:

Context

The circumstances, conditions, or background in which an event takes place, crucial for understanding the significance and implications of the event.

Wernicke's Area

A region of the brain located in the posterior section of the superior temporal gyrus in the dominant hemisphere, responsible for the understanding of spoken language.

Swapping Words

The process of exchanging words within a text or sentence to change its structure or meaning, often used in linguistic studies or exercises.

Ambiguous Words

Words that have more than one meaning or can be interpreted in multiple ways, often leading to confusion or ambiguity in communication.