When Handling Questions from a Buying Group, Salespeople Should Remember

question 63

Multiple Choice

When handling questions from a buying group, salespeople should remember ____.

• A) To ensure everyone has heard and understands the question before answering it
• B) To not try and bluff the group by trying to answer a question to which they do not know the answer
• C) To answer questions as directly as possible
• D) Speak primarily to the person identified as the decision maker
• E) a, b, and c are correct

Understand the AIDA model and its application in persuasive messaging.

Identify the types of diabetes mellitus.

Understand administration instructions, dosing, and classifications of insulin.

Recognize the signs, causes, and treatments of hypoglycemia and hyperglycemia.

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Definitions:

Semantics

The meaning of words and sentences.

Environmental Determinants

Factors within the environment that influence the development, behavior, and living conditions of individuals.

Biological Determinants

Factors related to biological or genetic conditions that influence an individual's health or characteristics.

Displacement

A defense mechanism where emotional impulse is redirected from a dangerous object to a safe one.